Return Policy

CANCELING YOUR ORDER:

If you wish to cancel your order for any reason before it ships, please notify us immediately by e-mailing us at sales@steweng.com. If the order has been shipped but not yet delivered, the merchandise price will be credited back to your account less shipping and handling fees. A $15 cancellation fee will apply to orders that have already shipped.

RETURNS:

We issue returns and refunds for any damaged or defective items, as long as the claims are placed within 7 days of the gift being received. A $15 restocking fee will be assessed prior to refund being given. When the refund has been processed, the merchandise price will be credited back to your account less shipping, handling, and restocking fees.

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